{ "schema_version": 1, "notice": "Curated UX fixtures for the 68 catalogue cases. Values and statuses are illustrative, not live or historical execution claims.", "cases": { "DC-01": { "request": "The policy has not reached the other system.", "outcome": "Restore the stalled transfer.", "rows": [ { "label": "Transfer request", "before": "Stale request marker", "after": "No active duplicate request" }, { "label": "Policy in both systems", "before": "Transfer incomplete", "after": "Matching policy state" }, { "label": "Requested document", "before": "Unavailable", "after": "Produced successfully" } ] }, "DC-02": { "request": "Period 5 exists in INSIS, but its section in the policy document is empty.", "outcome": "Restore the fifth-year print data without retransferring the existing five-period family.", "rows": [ { "label": "Policy periods /1–/5", "before": "All five exist in INSIS", "after": "All five existing periods preserved" }, { "label": "Print-register period /5", "before": "Missing; only /1–/4 are present", "after": "The missing /5 entry is present; five match five" }, { "label": "Regenerated document", "before": "Fifth-year headings have empty values", "after": "The fifth-year data is populated" } ] }, "DC-03": { "request": "This employee cannot sign in.", "outcome": "Restore the approved account access.", "rows": [ { "label": "Person and account", "before": "Account layer missing", "after": "One correct account" }, { "label": "Office and roles", "before": "Old office assignment", "after": "Approved assignment" }, { "label": "Sign-in", "before": "Customer cannot sign in", "after": "Customer sign-in confirmed" } ] }, "DC-04": { "request": "Our new office needs to issue this product.", "outcome": "Complete the office and agent setup.", "rows": [ { "label": "Office registration", "before": "Awaiting the owning team", "after": "Registration verified" }, { "label": "Product access", "before": "Role assignment missing", "after": "Approved roles visible" }, { "label": "Policy numbering", "before": "Numbering prerequisite missing", "after": "Number allocation checked" } ] }, "DC-05": { "request": "Extend the framework so we can issue a certificate.", "outcome": "Align the approved framework end date.", "rows": [ { "label": "Framework dates", "before": "Different dates across layers", "after": "Approved date on every layer" }, { "label": "Available frameworks", "before": "Outside the selection window", "after": "Framework is selectable" }, { "label": "Certificate action", "before": "Blocked", "after": "Declared issuance check passed" } ] }, "DC-06": { "request": "The framework exists, but we cannot select it.", "outcome": "Connect the portal to the correct framework.", "rows": [ { "label": "Framework identity", "before": "Unlinked proposal", "after": "Correct master linked" }, { "label": "Covers and participants", "before": "Differences remain", "after": "Family comparison passed" }, { "label": "Child certificate", "before": "Cannot use the framework", "after": "Requested action checked" } ] }, "DC-07": { "request": "Please correct the amount on this cargo statement.", "outcome": "Correct the statement within its allowed state.", "rows": [ { "label": "Requested outcome", "before": "Proposal or policy needs confirming", "after": "Intended state agreed" }, { "label": "Amounts and currency", "before": "Statement values differ", "after": "Approved totals reconcile" }, { "label": "Policy state and document", "before": "Correction is blocked", "after": "Required state restored and document checked" } ] }, "DC-08": { "request": "The owner shown on the policy is wrong.", "outcome": "Correct the approved participant details.", "rows": [ { "label": "Policyholder", "before": "Different participant links", "after": "Correct participant" }, { "label": "Ownership shares", "before": "Duplicate active relationship", "after": "Shares reconcile" }, { "label": "Policy and debit note", "before": "Incorrect party shown", "after": "Correct party shown" } ] }, "DC-09": { "request": "Change the payment plan to four installments.", "outcome": "Correct the payment plan and dates.", "rows": [ { "label": "Installment amounts", "before": "Plans differ", "after": "Totals equal the premium" }, { "label": "Due dates", "before": "Dates do not align", "after": "All required dates align" }, { "label": "Paid installments", "before": "Existing payments present", "after": "Paid items preserved" } ] }, "DC-10": { "request": "Why did this premium change?", "outcome": "Explain the premium using the actual inputs.", "rows": [ { "label": "Rating inputs", "before": "Customer questions a discount", "after": "Current inputs checked" }, { "label": "Applied calculation", "before": "Difference needs explaining", "after": "Calculation reconciles" }, { "label": "Customer explanation", "before": "No clear explanation", "after": "Checked explanation ready" } ] }, "DC-11": { "request": "Correct the vehicle registration on this policy.", "outcome": "Correct the complete vehicle record chain.", "rows": [ { "label": "Current vehicle", "before": "Correction requested", "after": "Approved details recorded" }, { "label": "Earlier versions", "before": "A consumed version is stale", "after": "Required versions aligned" }, { "label": "Policy document", "before": "Shows the old details", "after": "Correct details shown" } ] }, "DC-12": { "request": "The policy was cancelled by mistake.", "outcome": "Restore the approved policy state.", "rows": [ { "label": "Requested state", "before": "Restoration needs confirmation", "after": "Application or active state agreed" }, { "label": "Receiving system", "before": "Owner action required", "after": "Owner action independently checked" }, { "label": "Policy and document", "before": "Not usable", "after": "Requested state and document verified" } ] }, "DC-13": { "request": "The two systems show different policy periods.", "outcome": "Reconcile the policy status and period.", "rows": [ { "label": "Policy status", "before": "One-sided change", "after": "Mapped states agree" }, { "label": "Period layers", "before": "Some layers remain stale", "after": "All declared layers agree" }, { "label": "Printed period", "before": "Different from the request", "after": "Approved period shown" } ] }, "DC-14": { "request": "The policy exists, but the portal shows it as incomplete.", "outcome": "Link the portal to the correct issued policy.", "rows": [ { "label": "Authoritative policy", "before": "Sibling records need separating", "after": "Correct policy identified" }, { "label": "Portal layers", "before": "Header and detail differ", "after": "All three layers aligned" }, { "label": "Policy lookup", "before": "Incomplete policy shown", "after": "Correct active policy visible" } ] }, "DC-15": { "request": "The registry is rejecting the policy.", "outcome": "Explain the current registry response.", "rows": [ { "label": "Registry response", "before": "Rejection reported", "after": "Current response checked" }, { "label": "Policy and certificate dates", "before": "Possible period mismatch", "after": "Relevant dates compared" }, { "label": "Next action", "before": "Customer needs guidance", "after": "Supported instruction ready" } ] }, "DC-16": { "request": "The commission was not transferred correctly.", "outcome": "Reconcile the commission for this policy.", "rows": [ { "label": "Approved rate", "before": "Effective rule needs checking", "after": "Correct rate established" }, { "label": "Recorded commission", "before": "Values differ", "after": "Amounts reconcile" }, { "label": "Partner result", "before": "Not confirmed", "after": "Requested result checked" } ] }, "DC-17": { "request": "The printed document has a missing value.", "outcome": "Repair the data used by this document.", "rows": [ { "label": "Document invocation", "before": "Document ran", "after": "Correct template and inputs checked" }, { "label": "Required source value", "before": "Value missing", "after": "Required value present" }, { "label": "Reproduced document", "before": "Incomplete document", "after": "Exact document verified" } ] }, "DC-18": { "request": "Add this missing vehicle model to the list.", "outcome": "Add the approved catalogue value.", "rows": [ { "label": "Existing business key", "before": "No matching value", "after": "No duplicate introduced" }, { "label": "Dependent selection", "before": "Model is unavailable", "after": "Correct value is selectable" }, { "label": "Consuming action", "before": "Selection cannot complete", "after": "Requested action checked" } ] }, "DC-19": { "request": "Temporarily allow this blocked policy through.", "outcome": "Apply and restore the bounded exception.", "rows": [ { "label": "Blocking rule", "before": "Requested policy is blocked", "after": "Approved temporary exception applied" }, { "label": "Customer action", "before": "Transfer is waiting", "after": "Requested action verified" }, { "label": "Baseline rule", "before": "Restoration still required", "after": "Original rule restored" } ] }, "DC-20": { "request": "There are two records for the same company.", "outcome": "Keep the correct company record and its links.", "rows": [ { "label": "Correct company", "before": "Duplicate needs separating", "after": "Survivor identity confirmed" }, { "label": "Dependent records", "before": "Full footprint required", "after": "Dependencies reconciled" }, { "label": "Customer search", "before": "Duplicate results", "after": "Correct company returned" } ] }, "DC-21": { "request": "Please complete the waiting transfers.", "outcome": "Reconcile every item in the transfer backlog.", "rows": [ { "label": "Ready item", "before": "Needs the authorised signature", "after": "Transfer and policy verified" }, { "label": "Active item", "before": "Transfer is already running", "after": "No duplicate action sent" }, { "label": "Exception item", "before": "Needs separate repair", "after": "Result recorded independently" } ] }, "DC-22": { "request": "The transferred policy has an internal identifier instead of its proper policy number.", "outcome": "Recover the correct policy number through the checked operator procedure.", "rows": [ { "label": "Numbering input", "before": "Another policy’s identifier is in the number field", "after": "The checked own-identity sentinel was used" }, { "label": "Generated number", "before": "Not the intended policy number", "after": "A valid number was generated by the authorised flow" }, { "label": "Resulting policy", "before": "Correction still required", "after": "The mapping, state and customer result were checked" } ] }, "DC-23": { "request": "The automated change stopped before it finished.", "outcome": "Complete only the missing work.", "rows": [ { "label": "Earlier operations", "before": "Some steps already landed", "after": "Successful steps preserved" }, { "label": "Missing result", "before": "One downstream step absent", "after": "Missing result verified" }, { "label": "Duplicate effects", "before": "Replay would repeat work", "after": "No duplicate effect introduced" } ] }, "DC-24": { "request": "The outage is over, but these policies are still stuck.", "outcome": "Reconcile the affected policies after recovery.", "rows": [ { "label": "Service recovery", "before": "Owner confirmation needed", "after": "Recovery verified" }, { "label": "Affected policies", "before": "Partial work remains", "after": "Each policy reconciled" }, { "label": "Customer actions", "before": "Some still fail", "after": "Required outcomes checked" } ] }, "CF-01": { "request": "Temporarily relax this validation for one policy.", "outcome": "Apply the exception and restore the rule.", "rows": [ { "label": "Actual blocking rule", "before": "Policy is blocked", "after": "Correct rule identified" }, { "label": "Temporary scope", "before": "Exception needs approval", "after": "Approved action verified" }, { "label": "Restoration", "before": "Baseline must return", "after": "Baseline restored" } ] }, "CF-02": { "request": "Add a check that prevents this invalid policy.", "outcome": "Deliver the permanent validation change.", "rows": [ { "label": "Valid example", "before": "Baseline behaviour checked", "after": "Valid input still passes" }, { "label": "Invalid example", "before": "Control is absent", "after": "Invalid input is rejected" }, { "label": "Target controls", "before": "Related control differs", "after": "Declared controls verified" } ] }, "CF-03": { "request": "Only this group should be allowed the exception.", "outcome": "Change the exact access and bypass scope.", "rows": [ { "label": "Approved group", "before": "Requested right absent", "after": "Intended right available" }, { "label": "Excluded user", "before": "Must remain excluded", "after": "Access remains denied" }, { "label": "Other permissions", "before": "Existing rights present", "after": "Unrelated rights preserved" } ] }, "CF-04": { "request": "Apply the new tariff from the agreed date.", "outcome": "Release the selected tariff version.", "rows": [ { "label": "Before effective date", "before": "Current tariff applies", "after": "Previous rule remains correct" }, { "label": "New tariff example", "before": "New rates requested", "after": "Expected rating verified" }, { "label": "Selected target", "before": "Old version active", "after": "Requested version selected" } ] }, "CF-05": { "request": "Prepare the approved EUR partner templates with the correct offer selection and visibility.", "outcome": "Deliver the partner rating templates.", "rows": [ { "label": "KOLHIDA_EUR", "before": "Intended caller/version selection not yet proved", "after": "Intended caller resolves the approved template and version" }, { "label": "MAXO_EUR", "before": "Intended caller/version selection not yet proved", "after": "Intended caller resolves the approved template and version" }, { "label": "Default and excluded callers", "before": "Silent fallback and excess visibility must be excluded", "after": "Default tariff preserved; excluded role remains excluded" } ] }, "CF-06": { "request": "Change the discount and deductible rule.", "outcome": "Align the rule across the requested systems.", "rows": [ { "label": "Discount calculation", "before": "Rule differs across systems", "after": "Approved calculation matches" }, { "label": "Deductible", "before": "Definition is incomplete", "after": "Correct deductible available" }, { "label": "Effective version", "before": "Partial delivery exists", "after": "All promised parts verified" } ] }, "CF-07": { "request": "Add this value under the selected factor.", "outcome": "Add the value with its dependencies.", "rows": [ { "label": "Parent selection", "before": "Relevant parent exists", "after": "Dependency retained" }, { "label": "New value", "before": "Value unavailable", "after": "Correct value selectable" }, { "label": "Mapped result", "before": "External code needs checking", "after": "Correct mapping verified" } ] }, "CF-08": { "request": "Change the documents produced for this product.", "outcome": "Deliver the intended document set.", "rows": [ { "label": "Required document", "before": "Registration is incomplete", "after": "Required document produced" }, { "label": "Copy count", "before": "Copies differ from the request", "after": "Correct number of copies" }, { "label": "Excluded document", "before": "Must not be produced", "after": "No unwanted document" } ] }, "CF-09": { "request": "This office cannot get a policy number.", "outcome": "Complete the office numbering prerequisites.", "rows": [ { "label": "Numbering row", "before": "Office/year setup incomplete", "after": "Required row verified" }, { "label": "Sequence access", "before": "Owner step is missing", "after": "Sequence, grant and synonym verified" }, { "label": "Allocation check", "before": "Numbering fails", "after": "Unique allocation checked" } ] }, "CF-10": { "request": "Change the cover limit for this product.", "outcome": "Apply the scoped cover-limit change.", "rows": [ { "label": "Requested cover", "before": "Old limit applies", "after": "Approved boundary enforced" }, { "label": "Related system", "before": "Counterpart differs", "after": "Requested counterpart verified" }, { "label": "Unchanged covers", "before": "Existing definitions valid", "after": "Unrelated definitions preserved" } ] }, "CF-11": { "request": "Correct this message shown to the customer.", "outcome": "Deliver the corrected shared text.", "rows": [ { "label": "Message key", "before": "Incorrect text", "after": "Approved wording stored" }, { "label": "Affected screen", "before": "Old text is visible", "after": "Correct wording visible" }, { "label": "Other uses", "before": "Shared consumers exist", "after": "Unrelated wording preserved" } ] }, "CF-12": { "request": "Add this clause to the existing product.", "outcome": "Deliver the clause across its required parts.", "rows": [ { "label": "Clause selection", "before": "Clause unavailable", "after": "Clause can be selected" }, { "label": "Rating and limits", "before": "Rules are incomplete", "after": "Expected quote verified" }, { "label": "Transfer and print", "before": "Downstream support absent", "after": "Required transfer and document checked" } ] }, "CF-13": { "request": "Change the covers included in this package.", "outcome": "Apply the offer and package rules.", "rows": [ { "label": "Included cover", "before": "Old package selection", "after": "Correct mandatory/optional choice" }, { "label": "Forbidden combination", "before": "Can still be selected", "after": "Combination is blocked" }, { "label": "Package quote", "before": "Result needs checking", "after": "Expected package resolves" } ] }, "CF-14": { "request": "Add this question to the product questionnaire.", "outcome": "Deliver the question wherever it is required.", "rows": [ { "label": "Core questionnaire", "before": "Owner change required", "after": "Question is available" }, { "label": "Portal question", "before": "Question is missing", "after": "Question is usable" }, { "label": "Rating input", "before": "Answer is not consumed", "after": "Intended answer reaches rating" } ] }, "CF-15": { "request": "The new clause is not transferred correctly.", "outcome": "Correct the product mapping.", "rows": [ { "label": "Source code", "before": "New value is present", "after": "Source contract confirmed" }, { "label": "Target code", "before": "Mapping is incomplete", "after": "Correct mapping applied" }, { "label": "Transfer example", "before": "Value arrives incorrectly", "after": "Expected value arrives" } ] }, "CF-16": { "request": "Create a variant of this existing product.", "outcome": "Deliver the approved product variant.", "rows": [ { "label": "Donor and changes", "before": "Requested differences need confirming", "after": "Clone scope is explicit" }, { "label": "Variant product", "before": "Configuration is incomplete", "after": "Own codes and rating verified" }, { "label": "Issue process", "before": "Product-specific code needed", "after": "Correct process and document checked" } ] }, "CF-17": { "request": "Configure the new core-system product and its rating.", "outcome": "Deliver the core-system product dependencies.", "rows": [ { "label": "Core product", "before": "External setup is pending", "after": "Owner's product proof received" }, { "label": "Rating", "before": "Tariff is not ready", "after": "Expected rating verified" }, { "label": "Portal seam", "before": "Only the interface is required", "after": "Declared seam verified" } ] }, "CF-18": { "request": "The specification changed; update the existing work.", "outcome": "Apply the approved specification revision.", "rows": [ { "label": "Changed requirement", "before": "New wording conflicts with the old", "after": "Current requirement agreed" }, { "label": "Affected output", "before": "Uses the previous revision", "after": "Updated output verified" }, { "label": "Unaffected work", "before": "Already verified", "after": "Retained with current compatibility" } ] }, "CF-19": { "request": "Run this promotion for the agreed period.", "outcome": "Deliver and retire the campaign correctly.", "rows": [ { "label": "Eligible customer", "before": "Campaign not available", "after": "Correct campaign terms offered" }, { "label": "After campaign end", "before": "Offering must stop", "after": "Retirement obligation recorded" }, { "label": "Existing policies", "before": "Issued terms must survive", "after": "Existing terms preserved" } ] }, "CF-20": { "request": "Make the product visible to the agreed users.", "outcome": "Apply the approved product visibility.", "rows": [ { "label": "Allowed role", "before": "Cannot see the product", "after": "Product visible and accessible" }, { "label": "Excluded role", "before": "Must remain excluded", "after": "Access is denied" }, { "label": "Target environment", "before": "Role setup differs", "after": "Effective target rights checked" } ] }, "CF-21": { "request": "Replace this nomenclature with the approved version.", "outcome": "Update the catalogue without changing old meanings.", "rows": [ { "label": "New catalogue keys", "before": "Reload requested", "after": "New keys available" }, { "label": "Pricing references", "before": "Compatibility needs checking", "after": "Expected pricing retained" }, { "label": "Historical policies", "before": "Old codes remain in use", "after": "Historical meanings preserved" } ] }, "CF-22": { "request": "Add the next batch of green cards and stickers.", "outcome": "Load the approved unused blank range.", "rows": [ { "label": "Requested range", "before": "New batch supplied", "after": "Missing numbers loaded" }, { "label": "Overlap check", "before": "Existing numbers may overlap", "after": "No duplicate allocation" }, { "label": "Used blanks", "before": "Must not be reset", "after": "Used state preserved" } ] }, "CF-23": { "request": "Change the commission rules for this product.", "outcome": "Apply the scoped commission rule set.", "rows": [ { "label": "Effective rule", "before": "Old expression applies", "after": "New rule applies on its date" }, { "label": "Participant example", "before": "Expected amount supplied", "after": "Approved result verified" }, { "label": "Unrelated policies", "before": "Outside the change", "after": "Existing behaviour preserved" } ] }, "CF-24": { "request": "Register the new contract type and its process.", "outcome": "Activate the compatible process and registration.", "rows": [ { "label": "Schema capability", "before": "Field may be absent", "after": "Required schema is present" }, { "label": "Registration values", "before": "Values are not populated", "after": "Approved values are present" }, { "label": "Process consumer", "before": "Code does not select the type", "after": "Correct workflow is exercised" } ] }, "CF-25": { "request": "Show what differs before we change the product.", "outcome": "Deliver a scoped environment-difference report.", "rows": [ { "label": "Schema differences", "before": "Target capabilities differ", "after": "Differences are explicit" }, { "label": "Target-only configuration", "before": "Must be preserved", "after": "Accepted differences identified" }, { "label": "Requested next change", "before": "Not yet authorised", "after": "Report delivered without synchronising" } ] }, "DV-01": { "request": "Change the issue process for this product.", "outcome": "Deliver the product-process change.", "rows": [ { "label": "Process change", "before": "Requested step differs", "after": "Reviewed process change" }, { "label": "Deployed version", "before": "Previous process serves", "after": "Expected process version serves" }, { "label": "Test policy", "before": "Cannot complete the requested step", "after": "Declared process outcome checked" } ] }, "DV-02": { "request": "The bank clause is missing from the printed document.", "outcome": "Deliver the complete print change.", "rows": [ { "label": "Document selector", "before": "Wrong behaviour reproduced", "after": "Reviewed selector installed" }, { "label": "Registration and template", "before": "Required parts are missing", "after": "All required parts available" }, { "label": "Printed result", "before": "Bank clause missing", "after": "Exact document checked" } ] }, "DV-03": { "request": "Build the reinsurance capability.", "outcome": "Record the programme scope and accountable owner.", "rows": [ { "label": "Requested scope", "before": "Ongoing module-scale work", "after": "Programme boundary stated" }, { "label": "Delivery owner", "before": "Needs explicit ownership", "after": "Accountable owner recorded" }, { "label": "Implementation slices", "before": "Not separately scoped", "after": "Bounded next requests identified" } ] }, "DV-04": { "request": "Change this premium or cover calculation.", "outcome": "Deliver the bounded calculation rule.", "rows": [ { "label": "Failing example", "before": "Original calculation reproduced", "after": "Expected calculation passes" }, { "label": "Shared consumers", "before": "Old package remains", "after": "Required consumers rebuilt" }, { "label": "Related products", "before": "Must retain behaviour", "after": "Sibling regression checks pass" } ] }, "DV-05": { "request": "Harden the partner policy-registration API.", "outcome": "Deliver the agreed registration behaviour.", "rows": [ { "label": "Valid request", "before": "Registration issue reproduced", "after": "Agreed request accepted" }, { "label": "Invalid/repeated request", "before": "Behaviour is inconsistent", "after": "Contract checks pass" }, { "label": "Full result", "before": "Transfer or document may fail", "after": "Required end-to-end result checked" } ] }, "DV-06": { "request": "Correct how these customer details are handled.", "outcome": "Deliver matching customer-data behaviour.", "rows": [ { "label": "Portal input", "before": "Incorrect validation", "after": "Requested input behaviour" }, { "label": "Service validation", "before": "Different contract", "after": "Client and server agree" }, { "label": "Transferred details", "before": "Propagation differs", "after": "Expected details verified" } ] }, "DV-07": { "request": "Fix participant search and commission defaults.", "outcome": "Deliver both parts of the participant change.", "rows": [ { "label": "Participant search", "before": "Reported search fails", "after": "Correct participant returned" }, { "label": "Commission default", "before": "Wrong result reproduced", "after": "Expected default verified" }, { "label": "Paired release", "before": "One half is missing", "after": "Required UI and service versions serve" } ] }, "DV-08": { "request": "Coordinate the currency change across products.", "outcome": "Record the programme and scoped delivery work.", "rows": [ { "label": "Programme scope", "before": "Many products and services affected", "after": "Cross-cutting scope stated" }, { "label": "Legacy cases", "before": "Must remain interpretable", "after": "Required legacy cases identified" }, { "label": "Delivery ownership", "before": "Coordination required", "after": "Programme owner and slices recorded" } ] }, "DV-09": { "request": "The number changes when I enter a comma.", "outcome": "Communicate the Core request with the owner’s offer and delivery terms; track pending terms and customer response.", "rows": [ { "label": "Request", "before": "Shared behaviour reported", "after": "Evidence and owner brief prepared" }, { "label": "Offer", "before": "Not supplied", "after": "Requested from owner — pending" }, { "label": "Delivery terms", "before": "Not supplied", "after": "Requested from owner — pending" } ] }, "DV-10": { "request": "The object dialog does not behave as requested.", "outcome": "Deliver the working object-screen change.", "rows": [ { "label": "Original interaction", "before": "Failure reproduced", "after": "Requested interaction works" }, { "label": "Saved value", "before": "Result is not retained", "after": "Change persists correctly" }, { "label": "Target version", "before": "Old screen may still serve", "after": "Reviewed UI version serves" } ] }, "DV-11": { "request": "Support the framework contract type across the product.", "outcome": "Deliver the joined framework change.", "rows": [ { "label": "Contract-type values", "before": "Column present but empty", "after": "Required values populated" }, { "label": "Workflow and UI", "before": "Consumers are incompatible", "after": "Compatible versions serve" }, { "label": "Child certificate", "before": "Cannot use the framework", "after": "Declared child action checked" } ] }, "DV-12": { "request": "Correct this motor-policy flow.", "outcome": "Deliver the bounded motor-flow fix.", "rows": [ { "label": "Affected subtype", "before": "Failure reproduced", "after": "Requested subtype works" }, { "label": "External response", "before": "Timeout outcome uncertain", "after": "Outcome reconciled" }, { "label": "Related products", "before": "Must remain valid", "after": "Relevant sibling checks pass" } ] }, "DV-13": { "request": "Correct the pricing pre/post-filter.", "outcome": "Deliver the target's intended pricing filter.", "rows": [ { "label": "Selected template", "before": "Wrong filter choice", "after": "Correct template selected" }, { "label": "Per-cover result", "before": "Expected amount differs", "after": "Approved result matches" }, { "label": "Target revision", "before": "Production may have a reversal", "after": "Approved target revision serves" } ] }, "DV-14": { "request": "Fix the transfer and return-to-application behaviour.", "outcome": "Deliver the caller and database change together.", "rows": [ { "label": "Caller contract", "before": "Old call behaviour", "after": "Reviewed caller contract" }, { "label": "Stored procedure", "before": "Different implementation", "after": "Compatible body installed" }, { "label": "Repeat action", "before": "May duplicate effects", "after": "Transfer/revert outcome verified" } ] }, "DV-15": { "request": "Enable the new operator check and its message.", "outcome": "Deliver the code and activating rows.", "rows": [ { "label": "Check capability", "before": "Library change required", "after": "Required capability installed" }, { "label": "Activation and message", "before": "Rows are missing", "after": "Control and message configured" }, { "label": "Valid/invalid input", "before": "Behaviour unproved", "after": "Required acceptance cases pass" } ] }, "DV-16": { "request": "Prevent this incident from recurring.", "outcome": "Communicate the Core request with the owner’s offer and delivery terms; track pending terms and customer response.", "rows": [ { "label": "Request", "before": "Shared behaviour reported", "after": "Evidence and owner brief prepared" }, { "label": "Offer", "before": "Not supplied", "after": "Requested from owner — pending" }, { "label": "Delivery terms", "before": "Not supplied", "after": "Requested from owner — pending" } ] }, "DV-17": { "request": "Port this change without losing target-only work.", "outcome": "Deliver the reviewed change on the target lineage.", "rows": [ { "label": "Source and target heads", "before": "Layouts have diverged", "after": "Exact heads recorded" }, { "label": "Target-only changes", "before": "Must be preserved", "after": "No unrelated loss" }, { "label": "Target behaviour", "before": "Subject match is insufficient", "after": "Equivalent behaviour tested" } ] }, "DV-18": { "request": "Repair this build or dependency problem.", "outcome": "Deliver a reproducible working build.", "rows": [ { "label": "Failing build", "before": "Failure reproduced", "after": "Clean build succeeds" }, { "label": "Generated dependencies", "before": "Behaviour may change", "after": "Relevant changes reviewed" }, { "label": "Runtime or job", "before": "Build alone is insufficient", "after": "Declared runtime boundary checked" } ] }, "DV-19": { "request": "Correct this environment setting.", "outcome": "Deliver only the approved setting change.", "rows": [ { "label": "Requested setting", "before": "Wrong effective value", "after": "Approved value is effective" }, { "label": "Unrelated settings", "before": "Local reset could overwrite them", "after": "Unrelated settings preserved" }, { "label": "Integration result", "before": "Route does not work", "after": "Required integration verified" } ] } } }