AISA v2.0 / Technical documentation / Case walkthrough — all 68 cases
AISA · Case-driven UX specification
One request, through its chosen work.
Follow the same Support journey shown on the product page. The chosen work is expanded inside it: Data & Manipulation stays in this case; Configuration and Development return subcase results. Select a stage to inspect its screen.
Interactive wireframe prototype. Records, values and results are illustrative. Buttons change this preview only; no live requests or system actions are sent.
All 68 cases · permanent links
Data & Manipulation · 24
DC-01 · Stuck or failed IPAL→INSIS transferDC-02 · Multi-year 4704 family repairDC-03 · User account create, repair, deactivateDC-04 · ИП agent, broker, office provisioning and bulk product rolesDC-05 · Cargo framework 1101 extension and date driftDC-06 · Cargo framework sync or repoint so a child can issueDC-07 · Cargo 1103 statement and 1102/1100 certificate correctionsDC-08 · Party and participant repairDC-09 · Installment plan and due datesDC-10 · Discount, loading, deductible on one policy, and „why this premium"DC-11 · Vehicle data correction (VIN, reg-no, type)DC-12 · Restore a policy cancelled by mistakeDC-13 · IPAL↔INSIS status or period desync after a cancel, a termination or a one-sided correctionDC-14 · „Куха полица" (4710 ГФ / GFIRM timeout)DC-15 · ГФ / ЕИСОУКР status, duplicate MTPL, green card and sticker validityDC-16 · Commission and self-retentionDC-17 · The print is right, the data is wrongDC-18 · Master-data adds: BSO ranges, vehicle make/model, LOV and pricing-factor values, авариен комисар, НКИДDC-19 · Validation threshold relax and revert — the desk-executed configuration cellDC-20 · Customer master duplicate and person dataDC-21 · Routine transfer and backlog reconciliationDC-22 · Answers from memory: how-to, cannot reproduce, explanation, lookupDC-23 · Repair after a Beth-executed changeDC-24 · Aftermath of an infrastructure incident
Configuration · 25
CF-01 · Threshold or LOV relax for one policy, then revertCF-02 · Permanent check: add, change or explain a controlCF-03 · Who may bypass, who may see: overrule groups, per-user and per-agent lists, product rolesCF-04 · Tariff refresh on an existing productCF-05 · Broker, channel or partner rating template on an existing productCF-06 · Discount, loading or deductible ruleCF-07 · Pricing-factor LOV or dependent value addCF-08 · Print template registration and document-set changeCF-09 · Numbering: the yearly sequence roll, per-office rows, the INSIS sequence with grant and synonymCF-10 · Cover limit, deductible definition or sublimit on an existing productCF-11 · Label, translation or message fixCF-12 · New clause or cover on an existing productCF-13 · Package or offer changeCF-14 · Questionnaire question, answer or object fieldCF-15 · IPAL ↔ INSIS seam change for a changed or new productCF-16 · Copy-of-product or variantCF-17 · INSIS-native new product with ABACUS rating and an IPAL seam onlyCF-18 · Product re-upload or catalogue correction from a changed specificationCF-19 · Promo or time-boxed campaignCF-20 · Product visibility: routes and rolesCF-21 · Master-nomenclature reloadCF-22 · BSO blank batchCF-23 · Commission rule setCF-24 · Process or contract-type registrationCF-25 · Environment reconciliation before configuring
Development · 19
DV-01 · Product process (BPMN + user tasks) for a new or changed productDV-02 · Print-document rules and BI Publisher parametersDV-03 · The reinsurance stream — a customer-funded capabilityDV-04 · A premium or cover computation rule for a product family (2200 / 2222, 2215, 47xx, 36xx)DV-05 · Partner registration API hardening (Bul SI, RegisterPolicy)DV-06 · Customer and party data rules (custPid, contacts, names, addresses, LDAP accounts)DV-07 · Agent, office and commission code paths (посредник)DV-08 · A regulatory cross-cutting change: the BGN → EUR changeoverDV-09 · UI number, locale and field-validation behaviour for Bulgarian operatorsDV-10 · Product object screens: dialogs, labels, tooltips, descriptions (the 2200 / 2222 wave)DV-11 · Cargo and framework (11xx) contracts: FRAME types, group policies, master-policy objectsDV-12 · Motor (47xx) flow rulesDV-13 · ABACUS pricing pre- and post-filters (Python `riskmodel`)DV-14 · INSIS transfer and revert-to-application handling (C# caller + PL/SQL)DV-15 · Configurable operator checks and messages with DB rowsDV-16 · Incident-driven robustness fix (clamp, index, error leak)DV-17 · Branch reconciliation and merge-from-master ports (flat-layout upkeep)DV-18 · Pipeline, registry, dependency and tooling maintenance on the customer branchDV-19 · `appsettings.json` as code
Developer detail for this stage
The stage buttons, example selector and surface switch are review controls outside the product UI. Parallel branches can be inspected in either order. Reversal is conditional; learning and campaign follow-ups remain separate from delivery. The same request always retains its Support owner.